Celebrating #SocialWorkMonth: Care and Compassion in the Face of Homelessness

Frank healing at NHF's Pathway Recuperative Care center.

Ron Jacobs, LCSW, Social Work Services at White MemorialMedical Center (WMMC) in Los Angeles, works closely with patients as they prepare for discharge from the hospital. Nearly every day Ron is faced with the challenge of discharging a patient who does not have a home to return to. 

“I make sure that those I serve are listened to and heard. I motivate individuals to enhance their strengths and abilities and help restore their sense of dignity while avoiding stigmatizing anyone as homeless,” says Ron of his role, “and I also realize that along with empathy, there must be action, resources and referrals.

March is #SocialWorkMonth and National Health Foundation(NHF) is celebrating the invaluable work that social workers do in the community, in particular the work of those who coordinate the discharge and referral of patients who are homeless.

 Until 2015, patients in Los Angeles County who were without a home and were discharged from the hospital faced completing their healing on the street. For many, a lack of follow-up care meant a certain return to the hospital. For social workers like Ron, it meant forming a connection with an individual upon discharge only to see them back in the hospital. “Knowing that there is a resource that is an alternative to the streets is a wonderful advantage we can now offer these individuals,” shared Ron, “Pathway Recuperative Care provides the opportunity for transitional healing, emotional support, resources and concrete solutions to enable our patients to reconnect with their community.”

Shakoya Green, MA, MSW, National Health Foundation’s Recuperative Care Program Director had this to say about Ron, “We simply cannot do what we do without Social Workers like Ron who go above and beyond their ‘job’ to really connect with their patients on a deeper level. Ron sees the whole person and addresses their needs from a place of love. We have been able to work closely together to achieve some incredible outcomes for our patients.”

Frank was discharged from WMMC last fall after several complex procedures. Ron ensured a smooth referral to Pathway Recuperative Care and helped to secure every possible form of care to ensure Frank recovered from his physical issues. Frank was able to benefit from the full spectrum of services that the partnership provided and has since fully healed physically and has been provided with a stable housing solution. “Frank’s case exemplifies what is possible when there is a ‘champion’ for the homeless who sees beyond the sometimes harsh exterior and works compassionately and diligently to ensure success,” added Shakoya.

Ron’s motto is a moving one, “I strive to meet each person as he/she is and I begin where the person is at in their journey in life. I try to remember that we are all ‘poor’ in one way or another and we all need some degree of healing at some time in our lives. There is no ‘healer and would be healed’. When we help someone in need, we are all better off. We all share a common humanity.”

All of us at Pathway Recuperative Care and National Health Foundation salute you, Ron, and all Social Workers.

Two Men, Two Paths

Arnie and Mat arrived at National Health Foundation’s (NHF) Pathway Recuperative Care from partner hospitals in early December 2016. Both were in need of additional medical supervision and both were homeless. The similarities in their cases ended there. The task of delivering essential care and helping the two men find stable housing required an individualized plan that took into account their stories, their needs and their goals.

Arnie's multiple chronic medical conditions require monitoring and medication, both of which are challenging to maintain on a modest monthly social security check. He found himself unable to pay for rent and his condition deteriorated until he needed to be hospitalized. Upon discharge from the hospital he was homeless and in need of follow-up care. At Pathway Recuperative Care, Arnie worked closely with staff members on his care plan. This plan looks at the patient’s needs both medically and with respect to housing. Staff then began connecting Arnie to services available to him via the Department of Mental Health as well as medical services to ensure continuous improvement on both fronts. With Arnie’s motivation and Pathway staff persistence, he was able to secure stable housing that will ensure a sustained return to health.

For Mat, the struggle was no less intense. He came to Pathway Recuperative Care from a partner hospital with no money, no identification and no home. Struggling to recover from substance abuse, the 20-year-old had spent years in the foster care system and found emancipation to be more difficult than he had the skills to cope with. Upon arriving at Pathway Recuperative Care, the staff worked with Mat to reapply for General Relief, obtain a replacement Electronic Benefit Transfer card and kept him proactive in attending the necessary medical and social services appointments that would ensure his return to health. The last piece of Mat’s health plan was to secure stable housing.  Mat’s stable housing is such that he will receive the support he needs to maintain his health while acquiring the skills he needs to navigate adulthood.

For Pathway Recuperative Care staff, each patient has a vastly different set of circumstances that has led to the decline in their health and the loss of their home. “Each person who comes to Pathway is seen as an individual with distinct health needs. We take the time to understand their history and work with them to devise a plan that matches their needs and capacity for managing their progress to sustained health," explained Kelly Bruno, MSW, President/CEO National Health Foundation. For Arnie and Mat, the prospect of an end to homelessness was welcomed with large grins and a sense of accomplishment. “We find it impossible to speak about health without addressing the most fundamental social determinant of health: housing. Without a home, there can be no health,” asserts Bruno. With secure and supportive homes both Arnie and Mat can now turn their attention and energy towards their healing and health.

Winter Clothing Drive for Recuperative Care

National Health Foundation is hosting a Winter Clothing Drive for Recuperative Care Program participants. These men and women are continuing to heal after a hospital stay and are transitioning to stable housing after having been homeless. Many come to our program without the basic necessities such as a change of clothes and cold weather apparel. Kindly consider sharing what you can! We will collect donations through January 30th.

ITEMS NEEDED FOR DONATIONS (both men and women)

Underwear (bras, panties, men’s boxer shorts-30-32, 34-36, 38-40, 40-42, 44-46)

T-shirts: Medium, Large, X-Large and XXL, XXXL

Sweat Pants: Medium, Large, X-Large and XXL, XXXL

Sweat Shirts: Medium, Large, X-Large and XXL, XXXL

White Tube Socks: Women Sizes 6-10 and Men Sizes 9-12

New or Gently Worn Coats- All Sizes

We are accepting donations at our recuperative care facility at:
5136 W Washington blvd. 90016, on Monday through Friday, 9-4

The Healing Journey

When Frank was discharged from a Southern California hospital, he was in need of intensive follow up care; he was also homeless.

For hundreds of Angelenos who are without a home, a hospitalization can cause a momentary interruption of homelessness, but the reality of receiving follow-up care and healing on the street is such that many homeless patients find their way back into the hospital.

National Health Foundation’s (NHF) Pathway Recuperative Care offers patients like Frank a safe and supported environment where they can continue their healing journey and, thanks to our continuum Bridge Housing program, find a permanent and stable home to return to upon discharge.

Patients spend an average of 7-10 days in recuperative care and this respite often triggers a desire in our guests to find a stable home; however, the process is often challenging and takes a team of individuals to connect the guest with the best possible permanent housing solution. Since our program began in 2010, we have helped more than 3,000 formerly homeless individuals heal and nearly half find their way home.

On #GivingTuesday, we are inviting the community to donate generously to NHF’s Pathways and Bridge Housing programs. Your donations will provide taxi vouchers for patients to be transported from the hospital to our facilities, personal hygiene supplies, clothing and basic furnishings to help a formerly homeless individual make a house into a home.

For more information about Pathway recuperative care, click here.

For more information on Bridge Housing, please click here.